Show simple item record

dc.contributor.authorBerber, Aykut
dc.date.accessioned2021-03-03T09:21:02Z
dc.date.available2021-03-03T09:21:02Z
dc.identifier.citationBerber A., "Customer Experience, Technology and Innovation: Evidence from Georgian London and the Victorian Era", INNOVATION MANAGEMENT: IN RESEARCH AND INDUSTRY, ss.59-69, 2015
dc.identifier.othervv_1032021
dc.identifier.otherav_1c943955-afd2-4c1d-9775-4a9b107b1a89
dc.identifier.urihttp://hdl.handle.net/20.500.12627/24453
dc.description.abstractAlthough mainstream innovation literature emerged on economic and industrial grounds, it began to expand dramatically in the Information Age. However, the concept of innovation is as old as the humankind by its nature; and history reveals many successful innovations realized by talented entrepreneurs and pioneers of their respective times. In this context, this chapter depicts two cases in different settings. The first case illustrates a picture of the coffeehouses in Georgian London and examines how an unfamiliar commodity like coffee built strong ties between people and inspired coffeehouse owners like Edward Lloyd to generate more experience-driven innovations. The second case takes place during the Victorian era and expands on the entrepreneurial mindset of William Davidson, the pioneer of the refrigerated food shipping industry, who decisively made use of an unfamiliar technology and managed to export frozen meat from New Zealand to London.
dc.language.isoeng
dc.subjectÇalışma Ekonomisi ve Endüstri ilişkileri
dc.subjectYönetim ve Çalışma Psikolojisi
dc.subjectİşletme
dc.subjectYÖNETİM
dc.subjectSosyal ve Beşeri Bilimler
dc.subjectSosyal Bilimler (SOC)
dc.subjectEkonomi ve İş
dc.subjectİŞ
dc.titleCustomer Experience, Technology and Innovation: Evidence from Georgian London and the Victorian Era
dc.typeMakale
dc.relation.journalINNOVATION MANAGEMENT: IN RESEARCH AND INDUSTRY
dc.contributor.departmentİstanbul Üniversitesi , ,
dc.identifier.startpage59
dc.identifier.endpage69
dc.contributor.firstauthorID145806


Files in this item

FilesSizeFormatView

There are no files associated with this item.

This item appears in the following Collection(s)

Show simple item record