dc.contributor.author | AKGEYİK, TEKIN | |
dc.contributor.author | DELEN, MELTEM | |
dc.date.accessioned | 2021-03-03T10:14:14Z | |
dc.date.available | 2021-03-03T10:14:14Z | |
dc.date.issued | 2010 | |
dc.identifier.citation | AKGEYİK T., DELEN M., "Profile of Perpetrators of Customer Aggression: A Survey Among Front-Line, Call-Center and Retail Stuff", European Journal of Management, sa.10, ss.58-77, 2010 | |
dc.identifier.other | vv_1032021 | |
dc.identifier.other | av_2178f5b9-f041-4d53-8cb8-dd61626c63e4 | |
dc.identifier.uri | http://hdl.handle.net/20.500.12627/27545 | |
dc.language.iso | eng | |
dc.subject | Sosyal ve Beşeri Bilimler | |
dc.subject | Sosyal Bilimler (SOC) | |
dc.subject | Sosyal Bilimler Genel | |
dc.title | Profile of Perpetrators of Customer Aggression: A Survey Among Front-Line, Call-Center and Retail Stuff | |
dc.type | Makale | |
dc.relation.journal | European Journal of Management | |
dc.contributor.department | İstanbul Üniversitesi , İktisat Fakültesi , Çalışma Ekonomisi Ve Endüstri İlişkileri | |
dc.identifier.issue | 10 | |
dc.identifier.startpage | 58 | |
dc.identifier.endpage | 77 | |
dc.contributor.firstauthorID | 642363 | |